Privacy Policy
Privacy Policy
Effective date: 4th April, 2024
This AskX Privacy Policy (“Privacy Policy”) describes our policies and
procedures on the collection, use, disclosure, and sharing of your personal
information when you use the AskX Platform. This Privacy Policy applies to
activities by AskX Platform, its affiliates and associate companies (collectively
“AskX,” “we” or “us”). Capitalized terms that are not defined in this Privacy
Policy have the meaning given to under the Laws of United States. Tradex
Markets Inc. is the data controller of your personal information and is
responsible for providing you with this Privacy Policy.
Information We Collect
We collect information directly from you, from third parties, and
automatically through your use of the AskX Platform.
Account and Profile Data. When you create an account and
profile on the AskX Platform, we collect your name, email
address, and other information you provide, such as topics that
you know about or find interesting. You can choose to add your
photo, country of residence, place of employment, education
history, and any other information to your public-facing profile.
Once you create a profile, others will be able to see certain
information about your activity on the AskX Platform, such as
the questions and answers you post etc.
Your Content. We collect the information and content that
you post to the AskX Platform, including your questionXs,
answers, comments, photos, and the edit history to your
content. Unless you have posted certain content anonymously,
your content, date and time stamps, and all associated
comments are publicly viewable on the AskX Platform. Your
content may be indexed by search engines and be republished
elsewhere on the Internet in accordance with our Terms of
Service.
Communication Records. We maintain a record when you
communicate with us via email, through the AskX Platform, or
otherwise. The AskX Platform also provides a “Messages”
feature that allows you to send direct messages through the
AskX Platform to other users. We store these communications
and information related to these messages, such as the date of
the communication and to whom it was sent.
Third Party Application Login. If You log into your AskX
account using third party applications (e.g., Facebook, Google,
and Apple), you allow us to collect and process your name and
email address associated with that third party application for
authentication and identity verification purposes. Note that
your use of any third party application and the personal data
you provide them is governed by their terms of use, privacy
policies, and other policies.
Cookies and Similar Technologies. We and our third party
providers use cookies, log files, pixel tags, local storageobjects, and other similar technologies to automatically collect
information about your activities, such as your searches, page
views, date and time of your visit, and other information about
your use of the AskX Platform. We also collect information
about your web browser or mobile device in connection with
your use of the AskX Platform such as your browser type, type
of computer or mobile device, browser language, IP address,
mobile carrier, unique device identifier, and requested and
referring URLs. We also receive information when you view
content on or otherwise interact with the AskX Platform, even if
you have not created an account.
Platform Engagement Data. We collect platform
engagement and browsing information, such as IP address,
date and time stamp, user agent, AskX cookie ID, URLs
visited, unique advertising identifiers (including mobile
device advertising identifiers) or content identifiers (if
applicable), time zone, and other information about your
activity on the AskX Platform. We also collect this
information from third-party sites and services that have
embedded our AskX Pixels (“Pixels”), widgets, plug-ins,
buttons, or related technologies. We may also receive these
types of information about you from third parties, such as
our partners (including ad partners) or AskX affiliates.
Data From Advertisers. Third party advertisers who use our
Ad Services may also provide us with information about you as
part of their ad campaigns (e.g., email addresses) to create
custom audiences for personalizing their ad campaigns or for
measuring the effectiveness of their ads.
How We Use Your Information and Legal Basis for Processing
We process the information we collect for the following purposes, and under
the following legal basis. You may decline to submit personal information
through the AskX Platform, in which case we may not be able to provide
certain services to you.
Provide our Services. To provide you the services we offer
on the AskX Platform and make the AskX Platform available to
the public, communicate with you about your use of the AskX
Platform, respond to your inquiries, provide troubleshooting,
and for other customer service purposes. This is so we can
comply with our contractual obligations to you.
Personalization. To tailor the content and information that
we or our third party content publishers or advertisers may
send or display to you in the AskX Platform. We also use your
information to suggest followers and content, to help others
find your profile, to offer location customization, and
personalized help and instructions, and to otherwise
personalize your experiences while using the AskX Platform. It
is in our legitimate business interests to provide you with a
customized experience.Advertising. To display interest-based, retargeted,
contextual, and behavioral advertising to you in the AskX
Platform. We also may use your information, to improve our
advertising and measurement systems so we can show you
relevant ads and to measure the effectiveness and reach of
ads and services. It is in our legitimate business interests to
provide advertising. Where necessary, we will obtain your
consent before engaging in this processing.
Marketing and Promotions. For marketing and promotional
purposes, such as to send you news, special offers,
promotions, or to otherwise contact you about products or
information we think may interest you, including information
about third-party products and services. It is in our legitimate
interest to provide more relevant and interesting marketing
and promotions messages. Where applicable, we obtain your
consent before sending such marketing communications and
you can unsubscribe anytime.
Enable Communications. To facilitate communications you
send to us or to other users on the AskX Platform. We process
information about who you have communicated with to better
understand the use of our services. This processing is
necessary to comply with our contractual obligations to you.
Analytics. To gather analytics and metrics to better
understand how users use the AskX Platform. We also use
analytics data to evaluate and improve the AskX Platform,
including the Ad Services and personalization, and to develop
new products and services. It is in our legitimate business
interests to make informed decisions about product
development.
Comply with Law. To comply with legal obligations, as part of
our general business operations, and for other business
administration purposes. This processing is necessary to
comply with legal obligations and to serve our legitimate
business interests in complying with the laws to which we are
subject.
Prevent Fraud and Misuse. To investigate, prevent, or take
action regarding illegal activities, suspected fraud, situations
involving potential threats to the safety of any person or
violations of our Terms of Service or this Privacy Policy. This
processing is necessary to comply with legal obligations and to
serve our legitimate interest in preventing misuse of the AskX
platform, including through illegal activities and fraud.
User Research. We may ask you to help us test new features
or participate in surveys to help enhance your AskX
experience. Your participation is voluntary, and we may use
your personal information to communicate with you to seek
your feedback.
How We Share Your InformationWe share your information as outlined below, and where users have asked us
to do so or otherwise consented:
Service Providers. We share your information with third-party service
providers who use this information to perform services for us, such as
payment processors, hosting providers, auditors, advisors, consultants,
customer service providers, as well as service providers who assist us in
providing the Ad Services. Key service providers we use include Amazon Web
Services, Zendesk, and Google.
AskX Affiliates. The information collected about you may be accessed by or
shared with affiliates of AskX Platform, whose use and disclosure of your
personal information is subject to this Privacy Policy.
Business Transfers. We may disclose or transfer your information as part of
any merger, sale, and transfer of our assets, acquisition or restructuring of all
or part of our business, bankruptcy, or similar event.
Protection of Rights and When Legally Required. We may disclose
information where we are required to do so by law, where we believe it
necessary to respond to claims asserted against us or, comply with legal
process (e.g., subpoenas or warrants), enforce or administer our agreements
and terms, for fraud prevention, risk assessment, investigation, and protect
the rights, property, or safety of AskX, its users, or others.
Your Content and Public Information. Your content, including your name,
profile picture, profile information, and certain associated activity information
is available to other users of the AskX Platform and may also be viewed
publicly by non users. Public viewing includes availability to non-registered
visitors and users may share your content across other sites. In addition, your
content may be indexed by search engines. See the section below about Your
Choices and Settings for information about how to control what information is
shared or viewed by others.
Platform Engagement Information. We share with our advertisers and
publishers aggregate statistics, metrics, and reports about the performance
of their ads in the AskX Platform. This aggregated data may include the
number of unique user views, demographics about the users who saw their
ads or content, and conversion rates. Certain features allow you to share your
personal information with advertisers on our platform if you choose to do so.
Research. We share aggregated or anonymized information with third
parties for market research, reporting, and analytics. The information we
share in this context cannot be used to identify individual users.
How We Secure and Store Your Information
Security. AskX maintains appropriate technical, administrative, and physical
safeguards to protect the information we collect from unauthorized access,
use, disclosure, destruction, and altercation.Retention. We keep your personal information for as long as we have a
relationship with you. Once our relationship with you has come to an end, we
will retain your personal information for a period of time that enables us to
maintain business records for audit purposes, comply with record retention
requirements under the law, and defend or bring any existing or potential
legal claims.
How We Transfer Your Information
AskX is headquartered in the United States, and has operations, entities, and
service providers in the United States and throughout the world. As such, we
and our service providers may transfer your personal information to, or
access it in, jurisdictions that may not provide equivalent levels of data
protection as your home jurisdiction. We take steps to ensure that your
personal information receives an adequate level of protection in the
jurisdictions in which we process it. please contact us at the details below.
Your Privacy Rights
Depending on where you live and the local laws, you may have certain rights
regarding your personal information. These may include rights to:
Access your personal information
Rectify the personal information we hold about you
Erase your personal information
Restrict our use of your personal information
Object to our use of your personal information
Opt out of targeted advertising
Data portability
Withdraw consent you have given at any time
Lodge a complaint with your local data protection authority
If you would like to exercise your rights, please contact us
at divij@tradexapp.co . You will need access to the email account associated
with your AskX account in order to verify your identity and complete this
process. You may update your account information anytime by adjusting the
settings in your AskX account. Where applicable, you may also contact us
using the contact details above to appeal any decision we make relating to
your request to exercise your rights.
Your Choices and Settings
You can update your privacy settings, control the types of notifications and
communications we send, and limit the information shared within the AskX
Platform anytime. Here is further information about your choices and
settings.
Your Content. You may edit or delete the answers that you post at any
time. Any questions you have posted may remain on the AskX Platform.
Other AskX users will be able to see the history of your content edits in your
profile activity. Any deleted content will be removed from third-party sites
from which it has been shared via AskX’s standard sharing features.However, we have no control over deletions or changes to your content if it
has been shared manually by others.
Emails and Notifications. When you create a AskX profile you will receive
email digests containing content from the AskX Platform that we believe may
match your interests. You may also receive notices about other content from
the AskX Platform that may be of interest to you, such as Spaces that you
follow. In addition, users may be able to send communications and invites to
their imported contacts through their AskX account, by email, text, or phone.
You can opt out of receiving emails or other notifications from us by
configuring your Emails and Notifications settings, but we will still send you
transactional emails about your account.
Interactions with Other Users. You can adjust your settings to restrict
who can send you messages on the AskX Platform or comment on your
answers and posts.
Profile Discoverability. You can adjust your settings to block others from
discovering your account by searching for your name or using your contact
information.
Topics and Spaces. You can change Topics and Spaces that you are
affiliated with within your profile.
Credentials. You can change your credentials (e.g., education history, place
of employment) that are displayed in your profile or in connection with a
specific answer.
Deleted Account. If you choose to “Delete Account” in your profile settings,
then all your content will be removed from public visibility on the AskX
Platform, and it may not be restored by us. It may take AskX up to 14 days to
process your account deletion request, and if you log back into your account
during that time, your account may be reactivated.
Deactivated Account. If you choose “Delete Account” in your profile’s
settings, then all your content will be removed from public visibility on the
AskX Platform, and it may not be restored by us. If you choose to “Deactivate
Account,” in your profile settings, then you will no longer receive any
communications from us, and users will not be able to interact with you;
however, your content will remain on the AskX Platform. You can reactivate
your account at any time by logging in.
Opt out of Training LLMs. You can opt out of having your content on AskX
(i.e. your answers, posts, and comments) used for Large Language Model
(LLM) training purposes via your privacy settings.
Opt out of Targeted Advertising. Depending on your location you may
have the right to opt out of having your personal information shared or used
for targeted advertising. Please visit the “Your Privacy Choices” link on our
site to learn more.
Children’s Privacy
We do not knowingly collect or solicit personal information from anyone
under the age of 13 or knowingly allow such persons to create a AskX
account. If we become aware that we have collected personal information
from a child under 13 we take steps to delete that account.
Contact Us
If you have any questions about our practices or this Privacy Policy, please
contact us at divij@tradexapp.co :
Tradex Markets, Inc.
Privacy Policy Updates
We may occasionally update this Privacy Policy to reflect changes in our
privacy practices or relevant data protection laws. We will notify you if we
make any material changes and will revise the "Last Updated" date at the top of this Privacy Policy.
Last updated